Policies and Procedures Test

First name

Last name

What is the ratio for after school care and school holiday programme ONSITE?

What is the ratio OFFSITE activities?

What does RAMS stand for and why do we have them?

How often are drills to be completed during the school term?

How often are drills to be completed during the school holidays?

What is the procedure for a parent to use our services who have never used us before?

What is the procedure for a parent to cancel a booking (placement)?

What is the procedure if a parent came in with medication for us to give to their child?

If a child becomes sick at the programme what should you do?

What happens if a child is missing? Please explain what you would do.

What would you do if a child is booked in but has not arrived?

If a parent makes a complaint to you what would you do?

If a child has an accident what is the procedure?

Date